The Following Terms of Service are between You ("client") and Katy Murdock Coaching, LLC ("coach","us" or "we")


Privacy Policy: Your use of the website https://www.katymurdockcoaching.com is subject to the terms and conditions, privacy policy, refund policy and user agreement. By using, purchasing coaching packages, digital content, and accessing said website you are agreeing to the outlined terms of conditions, privacy policy, user agreement and refund policy outlined below. To Read more about Katy Murdock Coaching Privacy Policy click Here

Coaching Sessions Duration:
Once the payment has been processed and the coaching sessions scheduled, that reserved time is exclusively yours unless a different day and time are mutually agreed upon by the client and coach. Upon completion of the total number of weeks in your coaching period, even if you did not attend all the sessions, this Agreement will be deemed fulfilled. Program Details:​ .

Program Details:
I aim to provide exceptional value to you as a client by maintaining consistent communication. The coaching programs (subject to specific program details) may comprise of:
- Digital Assets outlined in your program description
- Course Videos
- Access to Customer Portal

Fees:
Coaching program fees can be paid in full during checkout or through partial payments with an agreed-upon number of installments until the balance is settled in full within the coaching session duration.

Refund Policy:
I hope that you are completely satisfied with your time that you spend with me and any of my course materials, free or paid digital products, or coaching packages. Due to the nature of coaching and circumstances that happen in your life that I can not control or predict there will be no refunds offered.


Digital Rights:
All digital products can be used by the receipient to help and improve their life. No reselling or distributing for profit the products purchased or given should be used for reselling. I reserve all rights to my course material and digital products.

Procedure:
It is your responsibility as the client to be available and proactive in connecting via Zoom or phone for the scheduled appointment date and time. My time is valuable and so is yours that is why if a client is more than 15 minutes late and no prior noticed is received for their appointment time, the appointment is terminated and rescheduling will not occur for the missed time and a refund will not be given. 

Changes:
To reschedule your appointment, kindly give me a minimum of 24 hours’ notice. In the case of an emergency or illness, rescheduling with less than 24 hours’ notice is acceptable. If you miss a scheduled call without any notice, that session will be forfeited and not rescheduled. If I need to reschedule, I will also give you a minimum of 24 hours’ notice, unless it's due to an emergency or illness.

Coach's Commitment:
As your coach, I will provide a framework to help you unlock your potential in creating a fulfilling life in all aspects that are meaningful to you. I will offer attentive listening, understanding, and unwavering belief in your abilities, especially when you may doubt yourself. Expect me to offer new perspectives, suggest actionable steps, celebrate your successes, and ensure complete confidentiality (within legal limits and as long as safety isn't a concern) in our impactful coaching relationship.

While I cannot guarantee specific outcomes, I have witnessed many clients achieve remarkable results through their commitment and willingness to implement the strategies with the techniques used. My experience has consistently shown that progress is possible with dedication.

Please note that as a coach, I am not a psychotherapist or medical professional, and I do not possess the expertise to diagnose psychological or medical conditions. If any issues arise that I believe require the attention of a licensed therapist or physician, I will recommend seeking support from the appropriate professional.

Client's Commitment:
By entering into this agreement as the client, you affirm your motivation and commitment to taking decisive action towards your personal and professional objectives. You acknowledge that complete dedication is essential for achieving success and that any less effort will not yield the desired results. You accept full responsibility for your actions and outcomes stemming from the coaching.

You confirm that you are in good health to participate in coaching and have disclosed any medications you are currently taking or have taken. It is agreed that payments will be made on the specified dates outlined in the contract, and you will respect your scheduled session times.

To optimize the results you aspire to achieve, you understand and agree there is no quitting and no refund contract . You recognize the importance of wholeheartedly engaging in the coaching process for the duration of the contract, with no refund issued regardless of your level of participation or completion of the Program.

Confidentiality:
Both parties mutually agree to maintain the confidentiality of any Confidential Information acquired from each other during and following the conclusion of this Agreement. Unless and until the Disclosing Party provides written consent, neither party shall utilize or disclose such information. However, exceptions apply if the information becomes publicly accessible, is independently generated by the Receiving Party without utilizing the Confidential Information, is lawfully obtained from a third party without reliance on the Confidential Information, or if disclosure is mandated by law.

Limit of Liability:
I shall not be held liable, nor my agents, for any direct, indirect, punitive, incidental, special, or consequential damages resulting from your use of, or inability to use, the services and any applicable product(s) under this Agreement. In jurisdictions where the exclusion or limitation of incidental or consequential damages is not permitted, my liability shall be limited to the extent allowed by law. My maximum liability to any person, firm, or corporation arising from the services provided under this Agreement shall not exceed the actual price paid by you for the services (and/or products) that led to the liability.

Indemnification:
If requested by me, you agree to defend, indemnify, and hold me, my affiliated companies, employees, contractors, officers, and directors harmless from all liabilities, claims, and expenses, including attorney’s fees, that may arise from your breach of this Agreement or any of your obligations hereunder.

Jurisdiction and Disputes:
This Agreement shall be governed by the laws of the State of Arizona. Any disputes arising under this Agreement shall be resolved in the state or federal courts of the State of Arizona. The parties involved consent to the jurisdiction of such courts, agree to accept service of process by mail, and waive any jurisdictional or venue defenses that may otherwise be available.












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